One of the most useful retention tools law firms can use is the “Welcome Kit.” These items will introduce your clients to the firm while also providing critical information.
How do you spend your time? Discover some surprising ways that you might be losing time over the course of the day, even as you intend to save it.
Sometimes clients take up more than their fair share of your time. Here are some strategies for dealing with clients who need a little extra from your firm.
Due to the nature of the work, the legal industry carries a high potential for anxiety and tension. When working with upset clients, it can be a challenge to represent your firm with the utmost calm, composure, and professionalism. Promote clear communication and avoid costly mistakes with these six different […]
From questioning witnesses on the stand or taking depositions, to conducting preliminary client interviews, or simply interacting daily with other colleagues, effective communication is critical to your success as a legal professional. Among the most important communication skills to master is asking questions effectively. We wrote previously about how to […]