One Legal LLC (“One Legal”) is committed to ensuring digital accessibility for all people, including those with disabilities. In keeping with this commitment, we have taken the steps necessary for the eFiling and eService portions of our user interface to achieve substantial conformance with the Web Content Accessibility Guidelines (WCAG) at a 2.0 Level AA success criteria.
Our team is continuously modifying our application as technology advances. We recognize that there may be occasions when users with disabilities may experience difficulty using our application. If this happens to you, please contact us by email at firstname.lastname@example.org, attn: Richard Heinrich, Senior Director of Sales & Marketing. Your feedback is extremely important to us.
If you experience difficulty when attempting to eFile or eServe using One Legal, please follow these steps:
- Email the documents you need to eFile or eServe, as attachments, to our Customer Support team at email@example.com.
- In your email, please state how you would prefer us to contact you (email or telephone). If you’d like us to contact you by telephone, please provide a telephone number.
Once we receive your message, a member of our team will place your filing or service order on your behalf or, if necessary, contact you to discuss the next steps. If we need to contact you we will do so by your preferred method. There is no additional charge for this assisted eFiling/eService service.