One Legal is committed to digital accessibility for all users, including individuals with disabilities. Our objective is to ensure that our eFiling and eService sections comply with the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA success criteria success criteria. Given the evolving nature of technology and standards, our team diligently works to adapt and enhance our application’s accessibility.

In the event that users face challenges, if you require assistance with eFiling or eService using One Legal:

1. Reach out to our unified Client Support team at [email protected].
2. In your message, specify your preferred communication method—email or phone. If phone, kindly provide your contact number.

Upon receiving your message, a designated accessibility team member will assist you, ensuring a timely and suitable resolution. This service is offered at no additional cost to you.

Designated Accessibility Contact:

Name: Richard Heinrich, Chief Operating Officer

Email: [email protected]

Your feedback is vital to us. If you encounter any accessibility barriers or have suggestions to improve the platform’s accessibility, we encourage you to get in touch.