Dear Customer:

We're pleased to introduce our first issue of One Legal eNEWS.  This newsletter is our way of keeping our customers informed of important service updates or other information to make it easier to file and serve your documents with us.

Letter from the CEO of One Legal

Last year was a very successful year for One Legal with the introduction of new services and an updated online ordering system and public website.  Learn more about One Legal’s upcoming plans from Bob Battaglia, Co-Founder and CEO. 

View the One Legal update.

One Legal Service of Process

In 1990, One Legal was the first to offer electronic filing via the fax machine, and 5 years later, expanded into Service of Process.  Although goSERVE is not as widely known as our goFILE product, it continues to gain popularity as more customers learn about this convenient option.  Here are some reasons to choose One Legal for your next SOP order:  

• Online Ordering – Place your orders online, and then send your documents to One Legal via fax, upload or a combination of both.

• Automatic Status Updates – You'll receive status updates via email, or you can check your order's progress online 24/7.

• Flexible delivery – First attempt within 24 hours, 48 hours or 72 hours. Plus, no charge for subsequent attempts, time or mileage.

• File & Serve Option – You’ll save time by choosing the combined goFILE & SERVE option.

In March 2006, One Legal converted to online ordering for all goSERVE orders, allowing customers to enjoy the benefits of online tracking and status updates.  As we move into 2007, we are in the process of transitioning goFILE to online ordering as well.  Look for more details to come!  

Online Ordering Tips: Create and Manage Templates

A popular enhancement to our new online ordering system is the ability to create and manage templates.  This feature allows you to use a saved template for subsequent orders, as well as customize the format to your preferences.  Information is also pre-populated in the fields so there’s no need to re-enter your case details. It’s easy and a great time-saver. To learn more, view the online demos showing you how to Create and Manage Templates.

Introducing One Legal’s Helpful Resource

Did you know that One Legal has a Customer Support Department available to help you with questions or issues
5 days a week from 8:15 a.m. – 5:30 p.m. PST?

These professionals can provide expert assistance on topics such as order placement, registration, order status, or general inquires about deadlines or pricing.  And because the branch service center employees can be busy at various times during the day, you’ll have another resource for immediate assistance when you need it.  Plus, you’re always guaranteed to reach a live person on the other end of the line!

To contact Customer Support, call (800) 938-8815 or email them at support@onelegal.com.  

In this issue:
 •  Letter from the CEO 
 •  One Legal SOP:
    We’re not just filing experts!
 •  Tips for Online Ordering:
    Create and Manage
    Templates 
 •  One Legal’s Helpful
     Resource You May Not
     Even Know About!

For information,
contact us at:

Customer Support:
support@onelegal.com
(800) 938-8815